Welcome to Tools Warehouse. The following document contains the Terms and Conditions that govern your use of this website. They describe your rights and responsibilities. Please take a few minutes to review these Terms and Conditions. Your use of this web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use this web site.

This Site is owned and operated by Toolbarn Australia Pty Ltd ABN 85 622 420 704 (hereinafter referred to as 'we', 'us', 'our' or 'it'). We reserve the right to add to, delete or change these terms because of frequent changes in Internet technology and applicable law. As such, you should check these terms and conditions from time to time for such changes.

Epic 10th Birthday Sale - 30% OFF Selected Brands

Promotion runs from 12:00pm 1 November to 11:59pm 30 November. Discount applies to selected products from selected brands including AuzGrip, Duramix, Grip, Insize, Raptor, Pittsburgh, Harden, Kapro, Woodworm, Metaltech, Ozar, Value-Air, Ronpeng, Step-Up, and Vepa. Discount applied directly to the product page on website. Strictly while stocks last - no special orders or rain checks. Not available in conjunction with any other offers. No change of mind returns on sale items. Available in-store and online excluding Port Macquarie store.

Kincrome Spend and Get

Promotion runs from 12:00pm 1 November to 11:59pm 28 November. Spend $200-$499.99 and receive a free STP4104. Spend $500+ and receive a free K8410. Bonus products will be automatically added to checkout. Not available in conjunction with any other offers. While stocks last. Free item cannot be exchanged for cash or other products. Available in-store and online excluding Port Macquarie store.

Milwaukee Bonus Battery

Promotion runs from 12:00pm 1 November to 11:59pm 28 November. Spend $750+ on Milwaukee in a single transaction and receive a free M18B5 battery. Bonus products will be automatically added to checkout. Not available in conjunction with any other offers. While stocks last. Free item cannot be exchanged for cash or other products. Available in-store and online excluding Port Macquarie store.

September Daily Deals

Promotion runs from 12:05am 1 September to 11:59pm 30 September. Each deal runs from 12:05am to 11:59pm daily. Strictly while stocks last - no special orders or rain checks. Not available in conjunction with any other offers. No change of mind returns on sale items. Available in-store and online excluding Port Macquarie store.

Crackin' Clearance Deals

Offer runs until stocks are run out at Port Macquarie store. Subject to change without notice. Offer only available online or in-store at Tools Warehouse - Port Macquarie. Not available in conjunction with any other offer or at any other stores. Some items are 'display unit' quality and may ship without original packaging. No change of mind returns on clearance items.

20% Cashback Bonus Points

Offer runs 12:00am 29 August to 11:59pm 31 August. Minimum spend is $250. Not available in conjunction with any other offers. If another discount code is used for initial purchase this will void cashback offer.

For online orders, the Bonus Points Voucher will be emailed within 3 days after the end of the sale event and must be used within 7 days.

For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. Not all products will be available immediately in-store. Please allow additional time for processing online orders.

If the original order is refunded, the Points Voucher will be cancelled. However, if the Points Voucher has been used, then the amount refunded for the original order will be net of the Points Voucher used. The Bonus Points Voucher provided will be separately emailed per transaction and cannot be combined if multiple orders have been placed. Each Bonus Points Voucher can only be redeemed individually in separate transactions and cannot be combined to use in one transaction. The Bonus Points Voucher emailed to you can only be used online on our website.

Only available for in-stock products. If a combination of in-stock and special order products are purchased, the voucher will be generated for the in-stock portion only.

Weekend Flash Sale - 15-18 August

Offer runs until midnight 18 August 2024. Not available in conjunction with most other offers. Discount applied directly to price on website. VIP/subscription customers excluded. Subject to change without notice.

Yellow Ticket Super Sale

Offer runs from 12:00am 1 August to midnight 31 August 2024. Discount applied directly to selected in-stock products. Not available for special order products. Strictly while stocks last. VIP/subscription customers excluded. Available in conjunction with some other offers. Subject to change without notice. Available in-store and online. Not available at Port Macquarie store.

Port Macquarie 25% Off Closing Down Sale

Offer runs until stocks are run out. Subject to change without notice. Offer only available at Tools Warehouse - Port Macquarie. Not available in conjunction with any other offer, at any other store or online.

Automotive Sale

Offer runs until midnight 31 July 2024. Not available in conjunction with most other offers. Discount applied directly to price on website. VIP/subscription customers excluded. Subject to change without notice.

EOFY Sale

Offer runs 6pm 21 June to 11:59pm 30 June 2024. Strictly while stocks last and subject to change without notice. Discount applied directly to price on website. VIP/subscription customers excluded. Some product exclusions apply. Not available in conjunction with other offers.

EOFY/Top Tax Time Deals

Offer runs until 5:00pm 21 June. Strictly while stocks last and subject to change without notice. Discount applied directly to price on website apart from the M18FJS-0 offer where free gift is automatically added to cart and discounted on checkout page. VIP/subscription customers excluded. Not available in conjunction with other offers.

Massive Battery Deals

Offer runs until 12:00am 14 June. Strictly while stocks last and subject to change without notice. Discount applied directly to price on website. VIP/subscription customers excluded. Not available in conjunction with other offers.

20% Off Storewide Flash Sale

Offer runs to 12:00am 30 May to 11:59pm 2 June 2024. Discount only available on in-stock products. Discount applied directly to price on website. Product exclusions apply, including all Paslode and some Kincrome products. VIP/subscription customers excluded. Not available in conjunction with other offers. Subject to change without notice.

20% Cashback Bonus Points

Offer runs 12:00 16 May to 11:59pm 19 May. Not available in conjunction with any other offers. If another discount code is used for initial purchase this will void cashback offer.

For online orders, the Bonus Points Voucher will be emailed within 3 days after the end of the sale event and must be used within 7 days. For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. Not all products will be available immediately in-store. Please allow additional time for processing online orders.

Welding Sale

Offer runs from 1am 8 May 2024 to midnight 22 May 2022. Prices discounted directly on product page. Cannot be used in conjunction with other offers. Subject to change without notice.

4 Day Mega Sale

Offer runs from 1am 25 April 2024 to midnight 28 April 2024. In stock items only. Excludes Milwaukee, Paslode, EGO, some Kincrome products, and other products. Discounted applied directly to product. Subject to change without notice.

15% Off Super Sale

Offer runs to 3pm 19 April to 11:59pm 22 April 2024. Discount only available on in-stock products. Discount applied directly to price on website. Product exclusions apply, including all Paslode products. VIP/subscription customers excluded. Not available in conjunction with other offers. Subject to change without notice.

Spend $500+, Get $75 Offer

Offer runs until 11:59pm 21 April 2024. Excludes Milwaukee product. Other exclusions may be applied at any time. Not available in conjunction with other offers. Discount applied automatically at checkout.

15% Off Easter Sale

Offer runs 27 March to 11:59pm 1 April. Discount only available on in-stock products. Product exclusions apply. Not available in conjunction with other offers.

Black Friday Sale

Offer runs 10:30am 21 November to 11:59pm 27 November 2023. Makita and Milwaukee discounts calculated and applied at cart. All % discounts (e.g. 30% off AuzGrip) adjusted directly on product pages. Some product exclusions apply. Not available in conjunction with other promotions.

Kincrome Spend & Save Offer

This offer is available online & in-store from October 18-28, 2023 11:59pm AEDT. This offer only applies to KINCROME branded products and excludes already discounted Kincrome products, bonus offers, and Kincrome Christmas products (Advent Calendar and Bon Bons). All Kincrome prices, products & offers are correct at the time of publishing, however may be subject to change without prior notice. All Kincrome branded products are available to order online, however not all products will be available immediately in-store. Please allow additional time for processing online orders. Head into you closest Tools Warehouse store or contact us for further info.

Makita & Milwaukee Bonus Dollar Points Sale - Terms & Conditions:

This offer only applies to Makita & Milwaukee branded products, mutually exclusive of each other. All other offers, discount codes and brands are excluded from this offer.

For online orders, the Bonus Points Voucher will be emailed within 96 hours after the end of the sale event and must be used within 7 days. For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. The Bonus Points Voucher can only be used on Makita or Milwaukee branded products. Not all products will be available immediately in-store. Please allow additional time for processing online orders! Head into your closest Tools Warehouse store or shop online! Offer starts 12:00AM AEDT on 13th October 2023 and ends 11:59pm AEDT, 15th October 2023.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 13th to 15th October 2023! Offer starts 12:00AM AEDT on 13th October 2023 and ends 11:59pm AEDT, 15th October 2023.

Please contact us for further information!

Spend $500 and receive $100 discount - Terms & Conditions:

Festool, Fein, Milwaukee & other bonus or discount code offers are excluded from this offer.

Spend $500 (excluding Festool, Fein & Milwaukee) and receive a $100 discount that will be applied to your cart automatically (once only per transaction). This offer is only available online. Please allow additional time for processing online orders! Offer starts 2:30PM AEDT on 25th September 2023 and ends 11:59pm AEDT, 30th September 2023.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 25th September to 30th September 2023! Offer starts 2:30PM AEDT on 25th September 2023 and ends 11:59pm AEDT, 30th September 2023.

Please contact us for further information!

Bonus Battery Promotion - Terms & Conditions:

Spend $500 on either Makita, Milwaukee or Dewalt branded products, mutually exclusive of each other and receive a Bonus Battery. Bonus Battery is automatically applied at Checkout and will either be a Makita BL1860B-L (if you spend $500 on Makita), Milwaukee M18B5 (if you spend $500 on Milwaukee) or Dewalt DCB184-XE (if you spend $500 on Dewalt).

Bonus Battery Offer can only be applied once per cart and cannot be used in conjunction with any other offer or discount voucher available on the website or instore. This offer is available instore and online and only while stock lasts!

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 9th September to 10th September 2023! Offer ends 11:59pm AEDT, 10th September 2023.

Please contact us for further information!

Bonus Dollar Points - Terms & Conditions:

Festool, Fein & other bonus or discount code offers are excluded from this offer.

For online orders, the Bonus Points Voucher will be emailed within 96 hours and must be used within 7 days. For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. The Bonus Points Voucher CANNOT be used on Festool, Fein, Milwaukee, Stiletto & other bonus offers. Not all products will be available immediately in-store. Please allow additional time for processing online orders! Head into your closest Tools Warehouse store or shop online! Offer starts 12:00AM AEDT on 3rd August 2023 and ends 11:59pm AEDT, 5th August 2023.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 3rd to 5th August 2023! Offer starts 12:00AM AEDT on 3rd August 2023 and ends 11:59pm AEDT, 5th August 2023.

Please contact us for further information!

EOFY Bonus Dollar Points & Bonus Battery Promotion - Terms & Conditions:

Festool, Fein & other bonus or discount code offers are excluded from this offer.

For online orders, the Bonus Points Voucher will be emailed within 96 hours and must be used within 7 days. For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. The Bonus Points Voucher CANNOT be used on Festool, Fein, Milwaukee, Stiletto & other bonus offers. Not all products will be available immediately in-store. Please allow additional time for processing online orders! Head into your closest Tools Warehouse store or shop online! Offer starts 12:00PM AEDT on 26th June 2023 and ends 11:59pm AEDT, 30th June 2023.

In addition to this Bonus Dollar Points Offer, spend $500 on either Makita, Milwaukee or Dewalt branded products, mutually exclusive of each other and receive a Bonus Battery. Bonus Battery is automatically applied at Checkout and will either be a Makita BL1850B-L (if you spend $500 on Makita), Milwaukee M18B5 (if you spend $500 on Milwaukee) or Dewalt DCB184-XE (if you spend $500 on Dewalt).

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 26th June to 30th June 2023! Offer starts 12:00PM AEDT on 26th June 2023 and ends 11:59pm AEDT, 30th June 2023.

Please contact us for further information!

AUSTRALIA DAY SALE - Terms & Conditions

Festool, Fein & other bonus offers are excluded from this offer.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed on 26th January! Offer ends 11:59pm AEDT, 26th January 2023!

Please contact us for further information!

BOXING DAY SALE - Terms & Conditions

Festool, Fein & other bonus offers are excluded from this offer.

For online orders, the Bonus Points Voucher will be emailed within 96 hours and must be used within 7 days. For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. The Bonus Points Voucher CANNOT be used on Festool, Fein, Milwaukee, Stiletto & other bonus offers. Not all products will be available immediately in-store. Please allow additional time for processing online orders! Head into your closest Tools Warehouse store or shop online! ONE DAYS ONLY. Ends 11:59pm AEDT, 26th December 2022.

In addition to this Bonus Dollar Points Offer, Spend $500 on either Makita or Milwaukee, mutually exclusive of each other and receive a Bonus 5.0Ah Battery. Bonus Battery is automatically applied at Checkout and will either be a Makita BL1850B-L (if you spend $500 on Makita) or Milwaukee M18B5 (if you spend $500 on Milwaukee)! Bonus Battery Offer can only be applied once per cart.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 26th December 2022 and 29th December 2022! Offer ends 11:59pm AEDT, 26th December 2022!

Please contact us for further information!

Kincrome Kashback Sale - Terms & Conditions:

Kincrome Kashback Sale only applies to selected Kincrome branded products which have the 20% Bonus Points badge displayed on the product page. All other Kincrome branded products are excluded from this offer.

For online orders, the Bonus Points Voucher will only be emailed 96 hours after the end of the sale event on 23rd December 2022. The Bonus Points voucher must be used within 7 days. For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. The Bonus Points Voucher can only be redeemed and used on selected Kincrome branded products which appear in the collection - Kincrome Kashback Sale. Not all products will be available immediately in-store. Please allow additional time for processing online orders! Head into your closest Tools Warehouse store or shop online! Ends 11:59pm AEDT, 23rd December 2022.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 17th December 2022 and 23rd December 2022! Offer ends 11:59pm AEDT, 23rd December 2022!

Please contact us for further information!

MAKITA MAYHEM - Bonus Dollar Points Sale Event - Terms & Conditions

This offer only applies to Makita products.

For online orders, the Bonus Dollar Points Voucher will be emailed within 96 hours and must be used within 7 days. For in-store purchases, the Bonus Dollar Points Voucher must be used in-store on the same day in a separate transaction. The Bonus Dollar Points Voucher CANNOT be used on Festool, Fein, Milwaukee & other bonus offers. Not all products will be available immediately in-store.

In addition to this Bonus Dollar Points Offer, on selected Makita Power Tool Kits, a Makita 5.0Ah Bonus Battery (BL1850B-L) will be automatically added at Checkout! Bonus Battery Offer can only be applied once per cart.

If the original order is refunded, the Dollar Points Voucher will be cancelled. However, if the Dollar Points Voucher has been used, then the amount refunded for the original order will be net of the Dollar Points Voucher used.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed between 3rd November 2022 and 5th November 2022! Offer ends 11:59pm AEDT, 5th November 2022!

Please contact us for further information!

Bonus Dollar Points Sale Event - Terms & Conditions

For online orders, the Bonus Points Voucher will be emailed within 96 hours and must be used within 7 days. For in-store purchases, the Bonus Points Voucher must be used in-store on the same day in a separate transaction. This Bonus Points Voucher offer CANNOT be used or redeemed with Milwaukee, Festool, Fein or other discounted offers (e.g. Discount Codes). Not all products will be available immediately in-store. Please allow additional time for processing online orders! Head into your closest Tools Warehouse store or shop online! ONE DAY ONLY. Ends 11:59pm AEDT, 4th May 2023.

Not all products will be available immediately in-store. Please allow an additional 10-15 business days for processing sale orders placed on 4th May 2023! Offer ends 11:59pm AEDT, 4th May 2023!

Please contact us for further information!

Milwaukee Bonus Organiser Offer - Terms & Conditions:

Offer is only valid during the promotional period ending 30th June 2022 or whilst stock lasts. Offer only applies to SELECTED Milwaukee Hand Tools & Accessories. This offer excludes the entire Milwaukee Packout Storage, Power Tools, Heated Clothing range and any other Milwaukee branded products not part of the Milwaukee Bonus Organiser offer collection.

Product Description and Colours

We have done our best to display as accurately as possible the description and colour of the products shown on this web site. However, we rely on information provided to us by our suppliers and because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. Product weights used for product descriptions on the website refer to the net weight of products only and do not include the weight of any other components such as packaging.

Correction of Errors and Inaccuracies; Limitations on Quantity

Whilst we make every reasonable effort to present accurate information on this web site, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.

Purchases – Other Terms

Additional terms and conditions may apply to the purchase of goods and to specific portions or features of the website, all of which are made a part of these Terms and Conditions by this paragraph.

You agree to abide by such other terms and conditions, including (where applicable) representing that you are of sufficient legal age and the ultimate recipient of the product. If there is a conflict between these Terms and Conditions and the terms posted for or applicable to a specific portion of the website or for any service offered on or through the website, the latter terms shall have authority with respect to your use of that portion of the website or the specific service. You are liable for and will bear all costs of delivery, including insurance, taxes and duties until receipt of the Products. For overseas orders, we cannot take responsibility for parcels seized by Customs as these are events and circumstances, which are out of our control, or for parcels seized by authorities because they may contain a product that is not approved for import into the country to which they are being sent. By placing an order with us, you hereby covenant and agree that you are legally entitled to place an order for the goods requested and that all risk and title passes to you upon dispatch of the same ex warehouse.

Communication from us

As a condition of purchase from us we reserve the right to email you product alerts and special offers that we believe may be of interest to you. We respect your right not to receive these communications and if you advise us at the time of placing your order that you do not wish to receive these special offer and alert emails we will disable that functionality for your account. Each and every one of these communications will contain a clear link to Unsubscribe. We assure you that once you have unsubscribed we will immediately remove your name from the communication list and will no longer send you these special offers and alerts, unless you choose to re-subscribe at a later date.

Your use of the Website

While utilising our website, you may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the website or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve our right to bar individuals thought to be conducting such activity.

You may not attempt to gain unauthorised access to any portion or feature of the website, or any other systems or networks connected to the website or to any server, or to any other services offered on or through the website by hacking or any other illegitimate means.

You agree that you will not take any action that imposes an unreasonably large burden on the infrastructure of the website or our systems or networks, or any systems or networks connected to the website.

Copyright/Trademark Information

This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is subject to copyright. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. Our name or any trademark or logo appearing on the website may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission from us or the owner of the same. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Indemnification

You must indemnify and hold us and our employees, representatives, agents, affiliates, directors, officers, managers and shareholders (the "Parties") harmless from any damage, loss, or expense (including without limitation, attorneys' fees and costs) incurred in connection with any third-party claim, demand or action ("Claim") brought against any of the Parties alleging that you have breached any of these terms and conditions. If you have to indemnify us under this Section, we will have the right to control the defence, settlement, and resolution of any Claim at your sole expense. You may not settle or otherwise resolve any Claim without our express written permission.

Limitation of Liability

We Make No Representation Or Warranty Of Any Kind, Express Or Implied, As To The Operation Of This Website Or The Information, Content, Materials, Or Products Included On This Website. You Expressly Agree That Your Use Of This Website Is At Your Own Risk.

To The Full Extent Permissible By Applicable Law, We Disclaim All Warranties, Express Or Implied, We Do Not Warrant That Our Website, Its Servers, Or Email Sent From Us Are Free Of Viruses Or Other Harmful Components. We Will Not Be Liable For Any Damages Of Any Kind Arising From The Use Of This Website, Including, But Not Limited To Direct, Indirect, Incidental, Punitive, Loss Of Use, Loss Of Data, Loss Of Business Or Profits And Consequential Damages.

Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. To the extent permitted by law, we do not accept any liability for any damage or injury caused by the use or misuse of products purchased from us.

Our Warranty does not cover in transit damage; failure to comply with the original suppliers warranty; wilful abuse or misuse. This warranty is voided if the goods have received maltreatment, inattention, interference of any kind. Our responsibility does not cover any products used in breach of manufacturer warranty, any loss or damage caused by products not used according to product instructions, consequential damage or incidental damages, personal injury, lost profits, lost savings or other economic damages, intentional acts, war, hostilities, terrorism or vandalism or acts of god.

We sell our products by specification. You decide what purpose to use them for. We make no representation to this extent.

If something happens which is beyond our reasonable control which makes it impossible, more difficult or more expensive for us to perform our obligations in our usual way then we may wait until it is again possible for us to perform our obligations in our usual way without additional difficulty or expense and we are not liable for any delay which results. If delay or failure to deliver is caused by force majeure or labour dispute we may suspend delivery, supply or completion and/or terminate the contract. Force Majeure means an act of God, war, lightning, fire, earthquake, storm, flood explosion, unavailability or delay in availability of equipment materials or transport, and any other cause whether of the kind specifically enumerated or otherwise which is not within our control. Whilst we shall use reasonable endeavours to comply with your particular delivery requirements and order specifications, you will not be entitled to cancel the whole or part of an order or to claim compensation by reason of our failure to comply with your delivery requirements or minor variations to the goods as a result of changes to the manufacturing processes or specifications. Delivery times are estimates only and we are not liable for delays in delivery. In this respect you agree that time is not of the essence. We may deliver in any number of instalments.

Miscellaneous

These Terms and Conditions will be binding upon each party hereto and its successors and permitted assigns, and governed by and construed in accordance with the laws of the State of New South Wales without reference to conflict of law principles. These Terms and Conditions will not be assignable or transferable by you without our prior written consent, we may however assign or transfer ownership of your personal information collected by us at any time. These Terms and Conditions (including all of the policies and other Agreements described in this Terms and Conditions, which are hereby incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter, and supersedes all prior and contemporaneous agreements and understandings between the parties regarding its subject matter. No failure or delay by a party in exercising any right, power or privilege under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege. The invalidity or unenforceability of any provision of these Terms and Conditions will not affect the validity or enforceability of any other provision of these Terms and Conditions, all of which will remain in full force and effect.

Unless otherwise specified, all prices quoted and sales transactions are in Australian Dollars. GST is included in sales where applicable.

Privacy Policy

By using the website, you consent to the collection and use by us of any personal and other information you provide whilst using the website in accordance our Privacy Policy. If you do not agree to the Privacy Policy, please do not use the website.

What sort of information do we collect?

We collect personal information in accordance with the relevant privacy laws in Australia. Personal information is collected about you only on registration or when you visit certain parts of a website where you are invited to provide content, submissions and suggestions or participate in interactive online activities (i.e. community postings, voting, chat, games, or bulletin boards). Personal information can include your name, e-mail address, credit card details, demographic information about you (such as your postcode and age) and any other information of a personal nature which you provide. While we strive to protect our user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

We also collect non-personal information such as your IP address and use 'cookies' on the website. The information it obtains from collecting IP addresses and using 'cookies' is not personal information about you. For more information, please read the section on IP addresses and cookies below.

How do we use and disclose personal information?

We use personal information to fulfil orders and for feedback purposes (to the extent that is explained when users provide the information), to process e-commerce transactions or to contact you about products or services or send you information that may be of interest to you.

A user's email address will not be posted by us on our website. If we plan to post your personal information on the website, you will be given prior notification of such posting and given the option of preventing such posting.

Please note, if you provide your credit card information to us in order to conduct an e-commerce transaction on the website, we will provide your information to participating merchants in order to process that transaction. We are not responsible for how that information may be used by participating merchants. From time to time we may make our mailing list available to carefully selected companies whose products or services may be of interest to you. If you would prefer not to receive offers from these other companies please let us know at the time of ordering by phone or mail to:

Toolbarn Australia - Privacy Officer
64 Victoria Street,
Smithfield 2164, New South Wales, Australia

We will not transfer personal information about you to an organisation outside Australia without your consent. If at any time we are required by law or legal process to release personal information about you, we must cooperate fully.

You must be 18 years of age or over to use this site.

How do we keep your personal information secure?

We cannot guarantee, in every circumstance, the security of the personal information you provide on the website. All incoming encrypted information is routed through our firewall, which serves as a gatekeeper for our system. Only data containing the correct authorisation is permitted past the firewall. Attempts to pass the firewall are constantly monitored for suspicious activity.

How do we use IP Addresses and 'Cookies'?

We collect IP addresses for the purposes of system administration and usage analysis of the website and to report aggregated information to its advertisers. We use 'cookies' to track how and when customers use this website. 'Cookies' are used to see which areas are popular and which are not. Many improvements and updates are made to the website based on data collected by 'cookies' such as total number of visitors and pages viewed. This information is most easily tracked with cookies. If you accept the first tracking cookie from the website, you won't be offered as many afterwards. If you'd prefer, you can set your web browser to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the website, such as the shopping area will not function properly if you do so.

We also use aggregated information (which is information recorded in any form about more than one individual) where the identity of the individual is not known and cannot be inferred from the information. We may use aggregated information to describe our User base to current or potential partners, investors and advertisers; after a survey, to understand and respond to market needs and preferences; or to make recommendations to other Users of our Website.

We work with third parties to serve ads on sites owned or operated by other companies. Our ad servers, and those of our partners, use Cookies and Pixel Tags in order to anonymously identify your browser. Some third-party ad companies, such as ad networks, may combine anonymous information obtained in connection with activity on our Website with information obtained from other sources and/or sites. We do not use or share any personal information with any of our ad server partners, media partners or ad networks without your authorization.

Text Marketing and notifications

By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.

Changes to Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently.